Terms & Conditions

ORDERS POLICY

Please note that Online Ordering does not constitute to a confirmed order.
Online Ordering will only be confirmed upon a confirmation call from the SIMPLICITY.SG Sales Team.
Orders may be made through at our SIMPLICITY.SG retail stores.
Orders must be placed 3-5 working days in advance.
SIMPLICITY.SG reserves the right to accept or reject any orders.

Price listed on our website are all in Singapore Dollar (SGD).
Price listed are subjected to changes without prior notice. We are not liable for any pricing error.

Cancellations of orders must be made via phone calls to SIMPLICITY.SG.
Cancellation charge of 30% will impose via all approved credit card payment orders.
A 50% surchange of order price will apply for order less than 3days before delivery or collection date.
All deposit are non- refundable.

A delivery charge of $25.00 is applicable for Standard.
Additional $20.00 delivery for CBD area and Sunday & Public Holiday charge.
Time of Delivery cannot be fixed and all delivery schedules are at the sole discretion of SIMPLICITY.SG.
If there is no recipient or no one at the delivery destination to receive the cake, the cake will be sent back to our retail shop for self-collection by the customer.
All deliveries can only be made in Singapore.
Please note that overseas orders can only be delivered to Singapore addresses.
SIMPLICITY.SG reserves the rights to change the delivery schedules without prior notice.
Delivery time could be affected due to bad weather or traffic conditions and/or unforeseen circumstances.

The finished product vs displayed designs in website are subjected to slight variations, including colour.
Decorative accessories are for display only subjected to availability and sizes of accessories cannot correspond with the varying product sizes.