Terms & Conditions
TERMS & CONDITIONS
ORDERS POLICY
- Please note that Online Ordering does not constitute to a confirmed order.
- Online Ordering will only be confirmed upon a confirmation call from the SIMPLICITY.SG Sales Team.
- Orders may be made through at our SIMPLICITY.SG retail stores.
- Orders must be placed 3-5 working days in advance.
- SIMPLICITY.SG reserves the right to accept or reject any orders.
PAYMENT
- Full Payment to be made before delivery / collect of goods by CASH only.
- Payment Accept TT or Cash or ACC Transfer (DBS Bank) only
- TT Payment to PayNow to 88001671
- Price listed on our website are all in Singapore Dollar (SGD).
- Price listed are subjected to changes without prior notice. We are not liable for any pricing error.
CANCELLATION OF ORDER
- Cancellations of orders must be made via phone calls to SIMPLICITY.SG.
- Cancellation charge of 30% will impose via all approved credit card payment orders.
- A 50% surchange of order price will apply for order less than 3days before delivery or collection date.
- All deposit are non- refundable.
DELIVERY
- A delivery charge of $25.00 is applicable for Standard.
- Additional $20.00 delivery for CBD area and Sunday & Public Holiday charge.
- Time of Delivery cannot be fixed and all delivery schedules are at the sole discretion of SIMPLICITY.SG.
- If there is no recipient or no one at the delivery destination to receive the cake, the cake will be sent back to our retail shop for self-collection by the customer.
- All deliveries can only be made in Singapore.
- Please note that overseas orders can only be delivered to Singapore addresses.
- SIMPLICITY.SG reserves the rights to change the delivery schedules without prior notice.
- Delivery time could be affected due to bad weather or traffic conditions and/or unforeseen circumstances.
DECORATIONS ACCESSORIES
- The finished product vs displayed designs in website are subjected to slight variations, including colour.
- Decorative accessories are for display only subjected to availability and sizes of accessories cannot correspond with the varying product sizes.